Warranty Coverage: We offer a limited warranty for all our products, covering any defects in materials or workmanship. The duration of the warranty may vary depending on the product and is specified on the product page.
Exclusions: The warranty does not cover any damage caused by misuse, neglect, accidents, or unauthorized repairs.
Claim Process: If you have a warranty claim, please contact our customer support team. We may require proof of purchase, a description of the problem, and pictures of the product to process the claim.
Warranty Remedies: If your product is defective and covered under warranty, we will either repair or replace the product, or provide you with a refund at our discretion. The warranty remedies will be determined based on the extent of the defect and the availability of replacement parts.
Shipping Costs: If you need to return the product for warranty service, you will be responsible for the shipping costs. However, if we determine that the product is defective and covered under warranty, we will cover the shipping costs for returning the repaired or replaced product.
Disclaimer of Liability: Our liability under the warranty is limited to repairing or replacing the defective product, or providing a refund. We shall not be liable for any direct, indirect, or consequential damages arising from the use or inability to use the product.
Note: This policy applies only to purchases made on Cloudsalestore.com.
We hope this policy clarifies our warranty process. If you have any questions or concerns, please contact our customer support team, and we will be happy to assist you.